Personal Lines Account Manager - Allentown

Location: Allentown, United States; hybrid work

Company

hirify.global Agency provides business insurance, employee health and benefits, retirement, and private client insurance solutions through a local-consultant service model supported by global professional services resources.

What you will do

• Build and maintain client and carrier relationships by phone, email, and in person.
• Support clients and teammates with administration, billing, claims issues, service questions, and problem solving.
• Monitor renewal processes with Producers and Marketing Account Executives, analyze coverage needs, and provide recommendations.
• Coordinate renewal meetings, prepare marketing information and client forms, and support acceptance of renewals or alternative market options.
• Schedule and conduct teammate meetings and complete implementation processes.
• Maintain client management systems, document activities and follow-ups, support special projects, and keep current on products and legislative changes through seminars and carrier meetings.

Requirements

• Two or more years of industry-specific experience.
• Knowledge of applicable insurance coverages, carrier guidelines, underwriting, and legislative changes.
• Ability to manage client and carrier relationships and support personal lines account servicing.

Nice to have

• LOB designations.

Culture & Benefits

• Inclusive, award-winning workplace culture focused on meaningful client work and colleague well-being.
• Generous time off, including personal and volunteering time.
• Tuition reimbursement and professional development opportunities.
• Hybrid work arrangement.
• Charitable contribution matching and stock purchase opportunities.