IT Support Specialist (Intune/Jamf)

Location: London, England, United Kingdom; full-time onsite Monday-Friday

Salary: £70,000–£85,000 annual base compensation, excluding bonus, equity, and benefits

Company

hirify.global develops defense products powered by Coherent Distributed Networks for warfighters, commercial air operators, and border protection teams. Founded in 2022, the company has raised $1 billion and operates across five global offices.

What you will do

• Provide responsive, white-glove technical support to executive leadership, senior stakeholders, and employees through ticketing, email, phone, and in-person channels.
• Diagnose and resolve hardware, software, and network issues across Windows, macOS, and Linux while minimizing business disruption.
• Support critical meetings and conference rooms, including video conferencing systems, presentation technology, and collaboration platforms.
• Manage onboarding and offboarding, including account provisioning, device setup, and technology orientation and training.
• Administer Microsoft Intune and Jamf, including device enrollment, configuration profiles, compliance policies, patch management, and endpoint security controls.
• Manage Active Directory and Microsoft 365 GCCH accounts, email, and access permissions; contribute to upgrades, infrastructure improvements, software deployments, and knowledge-base documentation.

Requirements

• Bachelor’s degree in information technology, Computer Science, or a related technical discipline, or equivalent practical experience.
• 4+ years of hands-on experience in IT support, endpoint administration, or corporate IT operations.
• Systematic troubleshooting skills and the ability to prioritize effectively in fast-paced, high-visibility environments.
• Strong interpersonal and communication skills, including experience supporting stakeholders across varying organizational levels.
• 2+ years of experience architecting, administering, and maintaining enterprise MDM environments with Microsoft Intune and Jamf, including device enrollment, compliance enforcement, and security policy configuration.
• Experience supporting video conferencing systems, including Zoom, Teams Rooms, and conference-room AV.

Nice to have

• Experience supporting FedRAMP-authorized cloud environments such as Microsoft GCC High, Azure Government, or AWS GovCloud.
• Familiarity with FedRAMP-compliant collaboration and security platforms such as ZoomGov, Slack Gov, Zscaler, Threat Locker, and Microsoft Defender for Government.
• Working knowledge of NIST 800-171, CMMC, or similar compliance-driven frameworks.
• Jamf 200, 300, or 400 certification.
• Experience operating in environments handling Controlled Unclassified Information or ITAR-restricted systems.

Culture & Benefits

• Private medical, dental, and vision benefits for employees and dependents, fully paid by the company.
• 5% pension match.
• Free daily lunch and a fully stocked kitchen while working onsite.
• Relocation assistance, pre-IPO stock option grants, and annual bonuses planned for the future.
• Fast-paced workplace with 500+ employees across five global offices.