Staff, Technology Operations (Supply Chain)

Location: Upstream Building AR Bentonville Home Office, Bentonville, Arkansas, United States; onsite.

Salary: $90,000–$180,000 annually, plus performance-based bonuses and possible stock compensation.

Company

hirify.global operates a fulfillment and retail network supported by Product, Engineering, Data Science, Finance, Merchandising, Stores, Fulfillment Centers, Last Mile, Transportation, and Strategy teams.

What you will do

• Analyze customer, operational, technical, and financial data to explain changes in customer access, delivery promise, volume flow, service, capacity, and cost.
• Lead root-cause analysis, scenario evaluation, and business cases to identify high-value opportunities and recommend actions.
• Develop performance metrics, analytical tools, and executive narratives that surface risks, trade-offs, and opportunities.
• Align Product, Engineering, Operations, Finance, and Strategy partners on priorities, readiness, owners, and milestones.
• Drive initiatives through implementation and measurement, evaluate fulfillment-network and asset changes, and support peak readiness.

Requirements

• Bachelor’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, plus 4 years of experience in project management, program management, program operations, or a related area; alternatively, 6 years of relevant experience.
• Experience using SQL, BI, or similar tools to analyze complex data and explain business performance.
• Strong structured problem-solving and financial acumen, including identifying root causes, assessing trade-offs, and sizing opportunities.
• Experience in eCommerce, fulfillment, supply chain, or another complex operating environment.
• Ability to translate analysis into concise executive narratives and clear recommendations.
• Ability to influence senior leaders and cross-functional teams, lead ambiguous initiatives, and drive measurable results.

Nice to have

• Master’s degree in a listed or related field and 3 years of experience in project management, program management, program operations, or a related area.
• Experience creating inclusive digital experiences and knowledge of WCAG 2.2 AA standards, assistive technologies, digital accessibility best practices, and accessible product and service development.

Culture & Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase opportunities, company-paid life insurance, and disability benefits.
• Paid time off, sick leave, parental leave, family care leave, bereavement leave, jury duty, voting leave, and military leave pay.
• Company discounts and adoption and surrogacy expense reimbursement.
• Live Better U provides hirify.global-paid education programs from high school completion through bachelor’s degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered.