Delivery Manager (AI)

Location: Fully remote from any location of choice, with flexible hours within the CET time zone; applications are welcomed across Europe, including the EEA, the UK, Switzerland, Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western Balkans.

Company

hirify.global provides white-label and SaaS solutions for EMI, PSP, e-commerce, and open banking platforms in the financial ecosystem.

What you will do

• Own delivery strategy across key initiatives, translating product and business priorities into executable plans, milestones, dependencies, risk controls, and measurable outcomes.
• Lead cross-functional engineering, project management, QA, security, business analysis, and design functions while setting expectations, driving accountability, and removing delivery blockers.
• Oversee process documentation, change management, SDLC efficiency, release execution, quality assurance, and post-delivery optimization.
• Manage client satisfaction, roadmaps, release schedules, delivery issues, delays, budgets, cost, timelines, and quality metrics as the primary escalation point.
• Own Service Desk operations, including client satisfaction, bug resolution speed, issue response quality, root-cause analysis, and resolution processes.
• Lead resource and capacity planning, team composition, onboarding, performance tracking, upskilling, and the full lifecycle of project management talent.

Requirements

• 5+ years of experience in delivery, program, project, or product operations roles within a technology or FinTech environment.
• Proven experience delivering complex, cross-functional technology products and initiatives from planning through release.
• Strong business mindset with the ability to connect product and technology delivery with business goals and measurable outcomes.
• Experience owning delivery strategy, priorities, timelines, dependencies, risks, and stakeholder expectations across multiple initiatives.
• Strong leadership, decision-making, problem-solving, and accountability-driving skills, with a proactive approach to identifying and removing blockers.
• Experience managing cross-functional teams including Engineering, Product, QA, Security, and other business functions.
• Ability to turn strategic objectives into execution plans, milestones, and measurable delivery targets.
• Practical understanding of AI and emerging technologies, including opportunities to use AI for product delivery, team productivity, automation, and decision-making.

Nice to have

• Experience introducing or driving AI-powered tools and workflows within technology or product teams.

Culture & Benefits

• Fully remote work with flexible CET-compatible hours.
• 19 business days of flexible paid time off.
• Values-driven, friendly, and supportive work environment.
• Opportunities to participate in and contribute to conferences and community events.
• Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency.
• Competitive compensation package based on experience.

Hiring process

• Application screening.
• Interview stages lasting 2–3 weeks: recruiter prescreening call, 60-minute technical interview, and 60-minute final interview.
• Job offer and background check.