Customer Operations Intern

Location: Sant Cugat del Valles, Barcelona, Spain. On-site internship. Candidates must be currently enrolled at a university in Spain, remain enrolled through the end of the internship, and be eligible to sign an internship agreement with their university. Availability is required from February 2027 through June–July 2027.

Employment: Part-time internship; 4 hours per day, with the possibility of an 8-hour full-time agreement. Internship duration ranges from 4 to 12 months.

Company

hirify.global is a global, technology-driven company offering an internship within its Customer Operations organization.

What you will do

• Support customer and partner order backlog management, monitor hirify.global order tools, identify orders at risk of missing SLAs, and help prepare customer and account-team reports.
• Assist with claims, exceptions, special customer requests, order changes, and customer communications while maintaining data accuracy.
• Support invoicing, order closure, billing issue follow-up, inventory and revenue analysis, financial dispute tracking, and quarter-end operational activities.
• Coordinate with Sales, Logistics, Order Fulfillment, Credit & Collection, and Sales Operations on orders, deliveries, claims, and operational issues.
• Follow internal policies, procedures, and compliance requirements while contributing to process improvement and team initiatives.

Requirements

• Currently pursuing a Bachelor's or Master's degree in Business Administration, Supply Chain, Economics, Engineering, or a related field at a university based in Spain.
• Interest in Customer Operations, Supply Chain, Order Management, or Business Operations.
• Strong communication skills in English.
• Good knowledge of Microsoft Office, especially Excel and PowerPoint.
• Customer-focused mindset, willingness to help and learn, and a positive attitude.
• Strong analytical and problem-solving mindset, attention to detail, and commitment to accuracy.
• Ability to organize and prioritize tasks, collaborate effectively, adapt to a dynamic international environment, and take initiative.

Nice to have

• Good German language skills.

Culture & Benefits

• Paid internship in an international, multicultural environment with learning, professional development, and networking opportunities.
• Flexible part-time or full-time schedule, an assigned mentor, intern community activities, career workshops, and learning sessions.
• Potential opportunity to join the hirify.global Graduate Program after the placement.
• Reduced-price canteen meals, free parking or nearby train access, and access to an on-site sports center with gym, courts, and wellness activities.
• On-site medical services, free printing, hands-on workshops using hirify.global technologies, and participation in employee networking initiatives.