Senior IT Support Engineer (Fintech)

Location: Onsite in the Singapore office.

Company

hirify.global is a digital investment and banking platform offering brokerage, wealth management, banking, lending, and private equity services.

What you will do

• Set up, configure, and maintain laptops, printers, conference room equipment, and other hardware.
• Administer local macOS, Windows, and Cisco infrastructure, including access points and routers.
• Manage user accounts and access rights, including Google Workspace and VPN access.
• Further develop IT infrastructure and processes and implement infrastructure projects.
• Develop and establish a centralized identification and authentication platform.
• Handle complex 1st and 2nd level service requests and create technical documentation and reports.

Requirements

• Completed studies in computer science or IT training in information technology system integration or a similar field.
• Experience in 1st and 2nd level IT support.
• High sense of responsibility when handling sensitive data.
• Strong service orientation and high quality awareness.
• Proactive, independent, and solution-oriented working style.
• Fluent English.

Nice to have

• Experience with identity and access management solutions such as Okta.
• Experience with endpoint management solutions such as VMware Workspace ONE.

Culture & Benefits

• International, diverse, inclusive, and growing work environment.
• Latest hardware and tools.
• Knowledge-sharing sessions, career development sessions, and an individual education budget.
• International relocation support if required, flexible vacation policy, and the opportunity to work from abroad.
• Compensation package, company pension scheme, and other employee benefits.