Technical Account Manager

Location: Remote (United States)

Salary: $60,000–$90,000 base salary annually, plus eligibility for commissions.

Company

hirify.global is a technology advisor and solution provider delivering ERP, HCM, and CRM solutions, implementation, and managed services for small and mid-size businesses.

What you will do

• Own client relationships, act as a trusted advisor and primary escalation point, and advocate for positive digital employee experiences.
• Drive client satisfaction, retention, contract renewals, and revenue expansion through upsell and cross-sell opportunities.
• Manage client needs, orders, quotes, fulfillment follow-up, account receivables, revenue risk, and customer health reporting.
• Lead client appointments, quarterly business reviews, presentations, webinars, seminars, and other client events.
• Manage sales opportunities within the existing client base, maintain a continuous pipeline, and achieve inside sales quotas.
• Maintain client documentation and CRM information, and create statements of work and technical solutions for standardized or under-$20,000 professional service and recurring sales.

Requirements

• At least 2 years of experience within a managed services organization.
• At least 3 years of experience in technical account management or inside sales.
• Demonstrated success meeting or exceeding assigned sales quotas.
• Strong track record of maintaining high customer satisfaction.
• Strong business writing and verbal communication skills.
• Ability to lead client meetings and presentations effectively.
• Experience closing recurring service sales.
• Business awareness of how IT relates to business strategy and goals.
• Professional demeanor and appearance; punctual, personable, and a team player.
• Customer approval may be required for access to customer information, systems, or premises.

Nice to have

• No optional qualifications were specified.

Culture & Benefits

• Inclusive workplace focused on diversity, equitable treatment, mutual respect, and freedom from discrimination and harassment.
• Medical, dental, vision, accident, critical illness, hospital indemnity, life, disability, and employee assistance benefits.
• Flexible spending accounts, health savings account with company contribution, retirement plan with 401(k) matching, and legal and identity theft protection benefits.
• Pet insurance, wellness programs, transportation and parking accounts, paid time off starting at 15 days annually, and 8 paid holidays including one floating holiday.

Hiring process

• Applications are expected to be accepted until November 19, 2026.
• A Talent Acquisition professional will contact applicants whose backgrounds align with the position.