Key Account Manager (SaaS)

Location: Helsinki, Finland; flexible hybrid model with office attendance around 2–3 days per week and occasional travel to customer sites, mostly within Europe, approximately 30 days per year.

Salary: €4,500–€5,500 per month base salary depending on experience and qualifications, plus commission; OTE may reach approximately €73,000–€90,000 per year.

Company

hirify.global is a Finnish procurement analytics SaaS company helping large enterprises analyze procurement data, generate cost savings, reduce emissions, and improve supply chain resilience.

What you will do

• Own the commercial and contractual relationship for a portfolio of 15–20 enterprise accounts.
• Lead a client cluster, driving satisfaction, retention, expansion, upselling, and account growth.
• Build account strategies and roadmaps focused on delivering high customer value.
• Act as a trusted advisor to CxOs and senior decision-makers in procurement and finance.
• Identify relevant stakeholders and executive sponsors within complex global organizations.
• Collaborate closely with Account Management and other global functions.

Requirements

• Prior procurement experience in procurement consulting, with procurement solution providers, or in hands-on procurement, with an understanding of the work of Category Managers, CPOs, or Procurement Excellence Managers.
• Understanding of selling and supporting SaaS offerings for enterprise customers, with the ability to quickly learn account management, expansion, retention, and churn-risk mitigation.
• Ability to build and nurture long-term executive-level relationships with global clients and exceed customer expectations.
• Ability to navigate complex organizations and identify key stakeholders and executive sponsors.
• Fluent English communication skills and excellent presentation skills for senior stakeholders in Procurement, IT, ESG, and Finance.
• Strong organizational skills, including managing a portfolio of accounts, balancing competing priorities, and maintaining follow-through.
• Tech-savvy mindset and ability to quickly learn new software and technologies and turn knowledge into customer solution proposals.

Nice to have

• Previous experience in Account Management, Customer Success, or B2B SaaS sales.
• Ability to hold discussions in Spanish, German, or other additional languages.

Culture & Benefits

• Work directly with senior executives from Fortune 500 companies.
• International team representing more than 40 nationalities.
• Supportive, ambitious environment with opportunities for personal growth.
• Freedom and responsibility in the role, with flexible hybrid working and tools for remote work.
• Extensive healthcare, equity program, mobile phone connection, home internet plan, referral bonus, sports and culture benefits, and self-development opportunities.

Hiring process

• Submit a CV, cover letter, and salary expectation through the recruitment system.
• Applications are reviewed continuously, and the position will be filled once a suitable candidate is found.