Senior Account Manager UK and International Markets (English Speaker)

Location: Barcelona, Spain; onsite office role.

Salary: €34,000–€52,000 annual; the salary grid also states €34,000–€48,000 OTE with a 70/30 fixed/variable split and uncapped monthly variable compensation.

Company

hirify.global is an AI-powered HR software company founded in Barcelona, serving more than 16,000 companies across 112 countries with over 1,700 employees.

What you will do

• Maintain regular contact with existing enterprise and XL customers, understand their needs, and develop personalized upsell plans.
• Provide after-sales support, cross-selling, up-selling, churn management, and proactive improvement action plans.
• Build and develop strong, long-term relationships with enterprise customers through regular communication.
• Manage a customer portfolio, keep account information updated daily, and create tracking reports.
• Answer customer queries accurately and provide personalized feedback while explaining new products, services, and functionalities.
• Collaborate closely with sales, product, and customer support teams and share customer feedback.

Requirements

• Professional proficiency in English.
• Previous experience working with sales targets.
• Strong organizational skills and extensive experience using CRM tools and managing customer portfolios.
• Customer-focused, proactive, committed, organized, and able to solve problems.
• Ambitious, self-motivated, energetic, positive, and comfortable taking ownership.
• Confident communication skills and willingness to speak with and support clients by phone.
• Ability to work in a fast-paced, less corporate startup environment.
• Willingness to suggest improvements and contribute to a culture of change.

Nice to have

• Experience in customer success and customer satisfaction.
• Additional languages.

Culture & Benefits

• Structured career paths and transparent salary grids with uncapped variable compensation.
• Private health insurance through Alan.
• High-growth, multicultural, friendly, and inclusive environment.
• Wellhub access, Cobee expense savings, language classes, and food discounts.
• Office breakfast, organic fruit, and a pet-friendly workplace.
• Values emphasize ownership, continuous learning and teaching, partnership, and fast growth.