Change Manager (Financial Services)

Location: Melbourne, Australia; hybrid work model. Other locations: Parramatta, Sydney, and Brisbane, Australia.

Company

hirify.global provides AI-powered technology, information processing, computer software, and services for financial services and healthcare organizations worldwide.

What you will do

• Own the end-to-end change management strategy, plans, milestones, dependencies, deliverables, and success measures for assigned initiatives.
• Assess stakeholder, role, process, capability, risk, and readiness impacts throughout delivery.
• Engage sponsors, leaders, clients, vendors, and impacted teams to align decisions, actions, and sponsorship.
• Develop and deliver targeted communications, engagement plans, training, and support materials.
• Identify and mitigate resistance, change fatigue, adoption barriers, and implementation risks while escalating unresolved issues.
• Measure adoption and benefits, lead post-implementation reinforcement, capture lessons learned, and transition ownership to business leaders.

Requirements

• At least 5 years of experience leading end-to-end organisational change for complex business or technology initiatives, with accountability for adoption and readiness outcomes.
• Demonstrated change experience in financial services, ideally across asset servicing, investment management, superannuation, transfer agency, fund accounting, custody, client reporting, payments, reconciliation, or digital client platforms.
• Strong capability in change impact assessment, stakeholder analysis, business readiness, communications, training, resistance management, adoption measurement, and benefits realisation.
• Ability to challenge constructively, influence senior stakeholders, set expectations, assign actions, escalate risks, and maintain delivery momentum across business and specialist teams.
• Excellent written, presentation, workshop, and client-engagement skills, including the ability to translate complex change into practical actions for different audiences.
• Experience working across Agile, SAFe, Waterfall, or hybrid delivery models.
• Experience using Jira, Confluence, Xray, SharePoint, and Microsoft Office.

Nice to have

• Change management certification such as PROSCI.
• Project management qualifications or experience, including PMBOK or PMP.

Culture & Benefits

• Hybrid work model with a focus on flexibility and work-life balance.
• Income protection insurance and salary continuance.
• Generous bereavement and compassionate leave, paid parental leave, private health insurance discounts, and Death & TPD Insurance.
• Hands-on, team-customized training through SS&C University.
• Fitness club, travel, and other discounts.
• Commitment to diversity, inclusion, and welcoming people from all backgrounds.