Solution Expert – Supplier Intelligence & Procurement

Location: Munich, Mannheim or Madrid, Germany/Spain. Hybrid work with 3 days per week in the office; minimal travel below 10%.

Company

Develops SaaS solutions for sustainability, supply-chain transparency, product compliance, and value-chain governance, including AI-enabled solutions delivered through a cloud platform.

What you will do

• Own the subject matter for Supplier Intelligence and Procurement, defining best-practice configurations, standard approaches, onboarding packages, and templates.
• Convert relevant product releases into enablement content, including short videos, eLearning input, release webinars, and office hours.
• Train Delivery, Support, and Customer Success teams; build and assess certification for the solution area.
• Handle second-line subject-matter escalations and determine whether issues represent product, documentation, or training gaps.
• Represent field feedback and improvement ideas to Product Management, prioritise them, and test new functionality before release.
• Own solution documentation and meet customers only for lighthouse projects, complex escalations, new-product introductions, and limited onboarding work.

Requirements

• Several years of experience in procurement and supplier-management transformation from consulting, industry, or the software sector, including analysing processes, quantifying cost and risk, and designing target processes.
• Deep experience with supplier risk and resilience, including supplier onboarding and qualification, risk assessment, audits, and corrective actions.
• Understanding of European regulations driving supplier management, including LkSG and CSDDD, and their translation into day-to-day practices.
• Comfort working with supplier and ERP data, including master data, hierarchies, and interfaces; no coding is required, but data models must be understood independently.
• Ability to simplify complex topics into concise content; building content instead of repeatedly explaining the same topics is required.
• Ability to work in a structured way with Product Management and justify priorities with clear reasoning.
• Fluent English for business communication.

Nice to have

• Experience with video, webinars, or training formats.
• German or Spanish language skills.

Culture & Benefits

• Purpose-driven work addressing sustainability, supply-chain transparency, and corporate responsibility challenges.
• Collaborative teamwork and an open communication culture.
• Hybrid work options and team-bonding activities.
• Personal and professional growth opportunities.
• Sustainable mobility options, team events, and workspaces in Madrid, Munich, and beyond.