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5 дней назад

Functional and Technical Enablement - Learning & Development Specialist

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Philippines
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Functional and Technical Enablement - Learning & Development Specialist (Learning and Development/Functional Training): Building practical training modules, system guides, microlearning resources, and operational workshops for Sales, Customer Support, Operations, and other business functions with an accent on role-specific content creation, hands-on facilitation, and learning platform implementation. Focus on simplifying complex systems, mapping functional skills, tracking completion and performance metrics, and continuously improving resources based on business needs.

Location: Onsite in Ortigas, Pasig, Philippines. Work schedule: 6:00 AM–3:00 PM Philippine Time.

Company

hirify.global operates in the employment, recruiting, and staffing industry.

What you will do

  • Partner with department leads across Sales, Customer Support, Operations, and other business functions to identify skill gaps and build role-specific training modules, system guides, and quick-reference toolkits.
  • Facilitate hands-on system walkthroughs, process training, and operational skills workshops.
  • Create microlearning assets and bite-sized digital guides that support employees in their daily workflows.
  • Support configuration and rollout of the learning platform, including functional-skill mapping, course assignments, and departmental completion tracking.
  • Monitor completion rates and basic performance metrics, and improve learning resources based on business needs and outcomes.

Requirements

  • 3–5 years of experience in L&D, functional training such as Sales or Support training, or an operational role with substantial onboarding or coaching responsibilities.
  • Experience creating clear, practical training content, including presentations, microlearning guides, or video walkthroughs.
  • Ability to learn new software, internal systems, and workflows quickly and explain them simply to others.
  • Action-oriented approach and comfort working in a fast-paced environment where training needs change rapidly.

Culture & Benefits

  • HMO, dental, and life insurance for the employee and one free dependent from day one, with the option to enroll additional dependents.
  • Paid birthday, vacation, medical, and maternity leaves.
  • Up to six vacation leaves can be converted to cash on the anniversary.
  • Employee engagement activities include a year-end party, Family Day, and team building.

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