Technical Solutions Team Leader (AdTech)

Location: Tokyo, Japan

Company

hirify.global is a performance demand-side platform using proprietary Deep Learning AI algorithms and end-to-end AdTech products to support brands, agencies, and businesses across 90+ markets.

What you will do

• Lead daily operations of the Japan TAM team by allocating accounts and technical tasks, managing priorities and coverage, and ensuring timely, consistent delivery.
• Coach and develop TAMs through one-on-ones, feedback, technical guidance, knowledge sharing, and development discussions.
• Monitor work quality and results, identify capability gaps, and report progress, risks, and recommendations to responsible managers.
• Provide technical advice and escalation support for campaign integrations, tracking and attribution discrepancies, campaign settings, and optimization issues.
• Partner with Sales, Account Management, and HQ technical, product, and management teams to align requirements, resolve issues, implement standards, and support client discussions.
• Improve processes, documentation, tools, and ways of working; support recruitment interviews, onboarding, training plans, and career development.

Requirements

• Experience in technical account management, solutions engineering, or a comparable technical role in programmatic advertising, AdTech, or performance marketing.
• Demonstrated motivation and ability to lead, coach, and develop people; formal people-management experience is advantageous but not required.
• Strong analytical and troubleshooting skills, including experience with complex integrations, attribution discrepancies, and campaign optimization.
• Solid knowledge of tracking and web technologies, including URLs and parameters, HTML, JavaScript, browser developer tools, Google Tag Manager, and web analytics.
• Familiarity with product feeds such as XML/CSV, APIs, and regular expressions, with the ability to guide technical investigations.
• Excellent prioritization, organization, communication, and conflict-resolution skills, including collaboration with non-technical stakeholders.
• Ability to understand business objectives, anticipate risks, and translate technical findings into practical recommendations.
• Professional proficiency in Japanese and English for collaboration with Japan-based stakeholders and global teams.

Culture & Benefits

• Comprehensive onboarding and an individual mentor before taking over the first campaign.
• Regular training from subject-matter experts and access to an e-learning platform.
• Funding support for relevant external courses and continuous professional development.
• Work with Deep Learning AI technology on ambitious projects alongside collaborative teams.
• Opportunity to join a fast-growing, award-winning technology company operating globally.