Delivery Solutions Architect - Public Sector (DOW, DHS, Intelligence Community)

Location: Remote, East Coast-based, United States, with up to 30% travel. The role is associated with the Northeast and Southwest United States. U.S. citizenship is required to access classified information and meet federal contract and client site access requirements.

Salary: $180,000–$247,500 USD annually. Total compensation may also include an annual performance bonus, equity, and benefits.

Company

Databricks develops the Data Intelligence Platform, including data, AI, analytics, agent, Lakehouse, and governance products used by organizations worldwide.

What you will do

• Lead post-technical-win account strategies and execution plans for Databricks use cases across strategic public-sector customers.
• Own onboarding, enablement, success, go-live, adoption, and healthy consumption of workloads across multiple use cases and stakeholder groups.
• Serve as the first technical contact for production and go-live issues, resolving complex escalations with customer executives.
• Coordinate Solutions Architects, Field Engineering, Shared Services, User Education, Technical Services, Support, Professional Services, Product, and Engineering teams.
• Develop plans covering use-case production, user growth, Lakehouse adoption, cloud cost control, tuning and optimization, and executive governance.
• Provide internal and external updates on usage, customer health, investment status, risks, product adoption, and use-case progression.

Requirements

• U.S. citizenship is required.
• At least 7 years of experience accountable for technical project or program delivery in Data and AI, including participation in technical debates and design decisions with customers.
• Programming experience in Python, SQL, or Scala.
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role.
• Understanding of solution architecture for distributed data systems and of attributing business value and outcomes to project deliverables.
• Experience with technical program or project management, including account, stakeholder, and resource management accountability.
• Experience resolving complex, important escalations with senior customer executives.
• Experience conducting open-ended discovery workshops, creating strategic roadmaps, performing business analysis, and managing complex program or project delivery.
• Track record of overachievement against quota, goals, or similar objective targets.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent professional experience.
• Ability to travel up to 30% when needed.

Culture & Benefits

• Employment with comprehensive benefits and perks, with details varying by region.
• Potential eligibility for an annual performance bonus and equity.
• Inclusive hiring practices and a culture intended to support diverse employees.
• Work with a global Data and AI product organization serving more than 20,000 organizations.