GTM Business Operations Associate (AI)

Location: London, UK

Company

Scale AI develops reliable AI systems, high-quality data, and full-stack technologies for enterprises and governments.

What you will do

• Design and run onboarding programs, including training materials, enablement content, and 30/60/90-day milestones for new GTM hires.
• Document and improve sales playbooks, qualification criteria, deal handoffs, forecasting processes, and operating cadences.
• Prepare pipeline and forecast reporting, maintain Salesforce data quality, track GTM metrics, and identify opportunities to automate manual work with tooling and AI.
• Coordinate the advisor program, including onboarding, introductions, briefings, engagement tracking, agreements, and impact analysis.
• Support complex bids, tenders, pricing models, commercial proposals, internal approvals, and reusable bid-library development.

Requirements

• Strong analytical and commercial judgment, with the ability to work from first principles and deliver independently.
• Hands-on experience with CRM and reporting tools, plus advanced Excel or Google Sheets skills.
• Excellent written communication for training materials, bid responses, and executive-level communications.
• Strong project management skills and the ability to manage multiple workstreams and deadlines.
• Strong qualitative and quantitative analytical skills and the ability to build trusted relationships across sales, finance, legal, and delivery.
• Collaborative, low-ego working style with the ability to maintain pipeline discipline and work effectively with senior advisors.

Nice to have

• 2–4 years of experience in sales operations, revenue operations, sales enablement, or business operations at a high-growth technology company or similar organization.
• Experience with enterprise or public-sector sales cycles, RFPs, tenders, frameworks, or government procurement.
• Experience building pricing, forecasting, capacity, or territory-planning models.
• Experience supporting advisor, partner, or channel programs.
• SQL or BI tools such as Tableau or Looker, and experience with Claude.

Culture & Benefits

• Work on AI systems used in important government and enterprise decisions.
• Collaborate across sales, product, engineering, marketing, finance, legal, security, and delivery functions.
• Inclusive and equal-opportunity workplace with reasonable accommodations available during the application and recruiting process.