Workplace Experience Specialist

Location: London, United Kingdom. The role manages London sites, including the King's Cross verification centre and Shoreditch office, supports hirify.global Go parcel centres across Europe, and requires frequent travel.

Annual gross salary: £34,000–£46,000 GBP.

Company

hirify.global operates a second-hand marketplace, shipping services, and payments products across Europe.

What you will do

• Manage day-to-day facilities operations, workplace supplies, cleanliness, maintenance, and site standards.
• Oversee office, warehouse, verification-centre, and parcel-centre operations while addressing location-specific issues.
• Manage vendor relationships, negotiate contracts, and improve service-provider performance.
• Plan annual budgets, monitor spending, and make operational decisions across workplace sites.
• Organise inclusive workplace events, onboard employees, communicate updates, and gather employee feedback.
• Support new-location openings and workplace projects through data collection, analysis, and operational coordination.

Requirements

• Experience in facilities management, workplace experience, or office management.
• Strong understanding of vendor management and service-provider oversight.
• Ability to manage multiple priorities and respond to ad hoc situations in a dynamic office environment.
• Strong time-management, attention-to-detail, and communication skills across internal teams.
• Experience organising and delivering workplace events.
• Proactive, independent, adaptable approach with ownership of day-to-day operations and continuous improvement.

Culture & Benefits

• Hybrid working support across offices, home workplaces, and coworking spaces.
• 25 working days of annual holiday, medical insurance, life and income protection insurance, and a matched pension scheme.
• Home-office equipment and a budget of up to €540 for workplace furniture.
• Share options, lunch benefits, discounted gym membership, employee assistance support, and a monthly hirify.global shopping budget.
• Annual learning budget starting at €3,000 and up to 10 working days over two years for development.
• Frequent team-building events and an inclusive equal-opportunity environment.