Product Manager (Travel)

Location: On-site in Toronto, Ontario, Canada

Company

Software product company developing analytics and reporting experiences for corporate travel and business expense workflows.

What you will do

• Own product features from concept through launch with engineering and design teams.
• Define product vision, business cases, roadmaps, requirements, user stories, acceptance criteria, and UAT scripts.
• Manage the prioritized backlog, bug process, release acceptance, and post-release iteration.
• Partner with Engineering on automated regression testing, data contracts, monitoring, and risk-based test coverage.
• Define metric specifications, data guardrails, freshness SLAs, quality thresholds, and the team Definition of Done.
• Publish customer-facing documentation covering metric definitions, data lineage, caveats, and release notes.

Requirements

• Bachelor’s degree in Communications, Marketing, Economics, Statistics, Business, or a related field, or equivalent professional experience.
• 6–10 years of experience in product, analytics, or data-quality roles, including shipping customer-facing analytics and reporting products.
• Deep familiarity with corporate travel and T&E data workflows, including GDS, OBT, TMC data flows, GL mapping, rate and tax handling, and PNR nuances.
• Working SQL and BI literacy with Looker, Tableau, or Power BI, plus advanced Excel and Microsoft Office proficiency.
• Strong communication, customer empathy, attention to detail, and the ability to manage multiple complex projects autonomously and collaboratively.
• Visa sponsorship is not available now or in the future.

Nice to have

• Experience writing concise product requirements, acceptance criteria, high-signal bug reports, and buyer-centric UAT scripts.
• Experience partnering with Product Marketing, Customer Success, Technical Writing, Engineering, and executive stakeholders.

Culture & Benefits

• Full-time, on-site work environment.
• Collaboration with stakeholders across North America, Europe, and other global regions.
• Cross-functional work spanning engineering, design, data and analytics, account management, sales, marketing, and customer success.
• Emphasis on ownership, proactive problem solving, data integrity, and high release-quality standards.