Senior Content Designer (Trust & Safety)

Location: San Mateo, California, United States; office-based roles are onsite Tuesday through Thursday, with optional presence Monday and Friday.

Salary: $193,240–$230,150 USD base pay annually, plus potential equity compensation and benefits.

Company

Roblox develops a platform and tools for creating and experiencing 3D immersive digital worlds built by a global community of developers and creators.

What you will do

• Own UX content strategy and execution for Accounts surfaces and flows, including identity, account access and recovery, and family experiences.
• Define the Accounts content strategy and roadmap to improve safety, trust, and account outcomes.
• Research the needs and behaviors of young users, teens, adults, parents, and creators.
• Collaborate with product, design, research, engineering, and policy partners from exploration through launch.
• Design content for high-stakes experiences while balancing regulatory requirements with clarity and usability.
• Create reusable content guidelines, patterns, and frameworks, mentor partners, and implement AI solutions to improve content quality and scale.

Requirements

• Bachelor’s degree or equivalent experience in Content Design, UX Writing, Communications, Human-Computer Interaction, or a related field.
• 5+ years of content design experience with a portfolio covering trust and safety, identity, accounts, or other high-stakes consumer experiences.
• Strong systems thinking and experience designing scalable content patterns and frameworks.
• Knowledge of user-centered design, information architecture, and content strategy for identity verification, authentication, and account recovery workflows.
• Experience influencing cross-functional partners and communicating content decisions clearly through research, logic, and data.
• For US-based roles, certain US visa categories may not be supported and future H-1B sponsorship may not be available.

Nice to have

• Strong interest in online safety, gaming, user-generated content platforms, privacy, and emerging technologies.
• Experience incorporating AI into design workflows.

Culture & Benefits

• Work on safety, inclusion, and civil shared experiences for users of all ages.
• Collaborate across product, design, engineering, research, and policy teams.
• Full-time employees are eligible for equity compensation and company benefits.
• Reasonable accommodations are available during the recruiting process for qualifying disabilities or religious beliefs.