Content Designer III - Traveler Brands (XD)

Location: Chicago HQ, United States, with potential additional locations under discussion and a flexible work environment.

Salary: $128,000–$179,500 total cash range, with potential increases up to $205,000 based on sustained performance.

Company

hirify.global is a global travel technology company operating consumer brands, B2B travel services, and travel advertising businesses.

What you will do

• Design intuitive, accessible content for onboarding, in-app education, transactional flows, and push notifications.
• Develop scalable content solutions using content modeling, content mapping, information architecture, and UI frameworks.
• Audit, analyze, structure, create, and present UX content across Expedia and insurance product experiences.
• Partner with product and research teams to test content, improve traveler experiences, and resolve content issues.
• Build cohesive content strategies for loyalty and membership experiences across product areas and brands.
• Use qualitative and quantitative research, business analytics, and stakeholder facilitation to improve content decisions.

Requirements

• Bachelor's degree in a related technical field or equivalent professional experience.
• 5+ years of experience as a Content Designer, UX Writer, or Content Strategist.
• Experience with UX writing, content audits, content mapping and modeling, information architecture, content planning, conversational design, and storytelling.
• Ability to independently create user-focused product content using established frameworks.
• Strong presentation, persuasion, negotiation, and stakeholder communication skills.
• Experience applying human-centered design practices to product experiences.

Nice to have

• Experience designing inclusive content for multiple user segments and brands.
• A portfolio demonstrating design thinking, UX writing, and influence on cross-functional work in loyalty and membership.
• Curiosity about emerging AI technologies, prompt engineering, and structured content.

Culture & Benefits

• Flexible work model with access to company offices.
• Medical, dental, and vision coverage.
• Paid time off, parental leave, and an Employee Assistance Program.
• Wellness and travel reimbursement, travel discounts, and IATAN membership.
• Career development resources and an inclusive, collaborative work environment.