Process & Operations Program Manager

Location: Remote within the United States; an in-person interview may be required during the hiring process.

Salary: USD $101,167–$204,439 per year, depending on state, experience, skills, and location. State-specific ranges also apply.

Company

hirify.global is an insurance company focused on helping people reduce risk and overcome unexpected events.

What you will do

• Build and maintain an inventory of People Team processes, services, systems, owners, handoffs, risks, and performance measures.
• Lead current-state assessments, workflow mapping, service-journey reviews, root-cause analysis, and future-state process design.
• Prioritize improvement opportunities and recommend simplification, standardization, automation, self-service, centralization, or AI-enabled support.
• Lead cross-functional operational programs from definition through implementation, including roadmaps, milestones, risks, dependencies, reporting, and stakeholder alignment.
• Coordinate initiatives across People Operations, HR Technology, Analytics, People Business Partners, Talent Acquisition, Total Rewards, Finance, and related teams.
• Drive pilots through adoption with communications, training, enablement, feedback loops, documentation, governance, and outcome measurement.

Requirements

• Bachelor’s degree in business, operations, organizational effectiveness, human resources, project management, or a related field.
• 5–7+ years of experience in People Operations, People program management, HR service delivery, HR technology, People analytics, employee lifecycle processes, or a related field.
• Experience documenting, redesigning, and implementing end-to-end workflows in a complex organization.
• Experience leading cross-functional initiatives, aligning stakeholders, defining success measures, and evaluating impact with data or feedback.
• Strong process mapping, prioritization, project planning, risk management, facilitation, change enablement, and documentation skills.
• Ability to work with confidential People information, ambiguity, collaboration tools, AI tools, and project-management tools.

Culture & Benefits

• Remote flexibility for most positions within the United States.
• Paid vacation, sick time, company holidays, and volunteer hours.
• Medical, dental, vision, life, and pet insurance.
• 401(k) retirement savings plan with company match and incentive bonus opportunities.
• Education assistance, professional development opportunities, recognition programs, and health and wellbeing resources.