Senior Data Scientist (AI)

Location: Milton Keynes, United Kingdom; hybrid working with office attendance required at least 12 days per month. All candidates must have the right to work in the UK. No relocation package may be available.

Salary: £76,000–£114,000 per annum, depending on experience.

Company

hirify.global is a global banking organisation developing technology-driven, customer-focused services through data, analytics, and responsible artificial intelligence.

What you will do

• Own the UK SanTalk product vision, strategy, roadmap, prioritised backlog, rollout, and ongoing optimisation.
• Translate customer journeys, operational priorities, user feedback, and colleague requirements into AI use cases, product requirements, and delivery plans.
• Represent hirify.global UK in Group product forums and influence platform development with internal teams and technology partners.
• Lead end-to-end delivery, experimentation, testing, deployment, adoption, maintenance, and transition of customer-facing AI solutions.
• Provide technical direction to Data Scientists, Engineers, MLOps specialists, and Product Owners.
• Manage governance, risks, responsible AI, model controls, production monitoring, and value measurement in a regulated environment.

Requirements

• 6–8 years of experience in data science, applied AI, or advanced analytics, including leadership of complex AI solutions from concept to production.
• Undergraduate degree in Computer Science, Data Science, Statistics, Engineering, or a related field, or equivalent professional experience.
• Strong knowledge of machine learning, natural language processing, generative AI, experimentation, statistical analysis, and model evaluation.
• Experience owning a digital, data, or AI product across strategy, roadmap management, backlog prioritisation, release planning, rollout, and live-service optimisation.
• Strong technical, product, stakeholder, communication, prioritisation, and value-measurement skills.
• English required; candidates must have the right to work in the UK.

Nice to have

• Experience with customer-facing or conversational AI solutions.
• Direct experience with Sierra or a comparable enterprise platform.
• Knowledge of contact-centre operations, digitally assisted channels, UK regulations such as Consumer Duty, production AI monitoring, and value measurement.
• Spanish or experience working across international teams.

Culture & Benefits

• Customer-focused innovation and collaboration across hirify.global UK, hirify.global Group, and technology partners.
• 30 days of holiday plus bank holidays, increasing after five years, with the option to purchase additional days.
• £6,000 annual car allowance and company-funded private medical insurance.
• Company-funded death-in-service and income protection benefits, with additional insurance options.
• Wellbeing, enhanced family leave, childcare, volunteering, staff product discounts, and international career opportunities.

Hiring process

• Submit an application and request accessibility support if needed during the recruitment process.