CRM Executive

Location: Hybrid in Winnersh, United Kingdom

Salary: £30,000 per year, plus bonus eligibility

Company

hirify.global is a digital health company specialising in cannabis-based medicines, combining technology with clinical care to improve patient access and outcomes.

What you will do

• Build, schedule, and quality-assure email and SMS campaigns for clinic and pharmacy patient journeys.
• Create timely and personalised messaging that supports patient outcomes and revenue goals.
• Update copy, content, Braze canvases, campaigns, and patient journey templates.
• Coordinate with the creative team to implement new designs while maintaining consistent branding and formatting.
• Lead A/B test setup and performance tracking, including suppression and exclusion logic.
• Investigate campaign issues and collaborate with Patient Support, Governance, Engineering, and the wider CRM team on solutions and new initiatives.

Requirements

• 1–2 years of experience in CRM or email marketing.
• Hands-on experience with a CRM or customer engagement platform; Braze experience is advantageous.
• Strong attention to detail and a careful approach to pre-launch quality checks.
• Ability to write clear and effective email and SMS messaging and assess campaign performance.
• Experience building and editing email templates with a strong visual quality standard.
• Strong organisational, communication, and time management skills, with the ability to work independently and collaboratively.

Culture & Benefits

• Hybrid work with work-from-home options.
• 25 days of holiday, increasing to 27 days after one year and 30 days after three years, plus 8 bank holidays.
• Up to 5% employer pension matching contributions.
• Private healthcare and a cycle-to-work scheme.
• Enhanced maternity and paternity leave.
• Cross-team collaboration and support for professional growth.