Retail Regional Manager (Physical Retail)

Location: Boston, Massachusetts, United States; on-site presence at a physical retail location required

Annual base salary: $143,500–$162,500 USD, with potential bonuses and additional benefits.

Company

hirify.global is an online home destination expanding its specialty retail and physical store operations.

What you will do

• Oversee end-to-end operations and performance for a regional portfolio of 4–5 specialty retail stores.
• Lead and develop 4+ store managers and 60+ retail associates across the Northeast region.
• Drive sales, customer satisfaction, productivity, labor, and safety performance through data-based decisions.
• Build customer, designer, business, trade, and community relationships through events, partnerships, and clienteling.
• Ensure consistent operating procedures, process improvements, customer-centric execution, and strong accountability.
• Help develop the playbook for launching and scaling future physical retail stores in North America.

Requirements

• 10+ years of retail experience, including preferably 3–5 years as a district manager or in a comparable role.
• 5+ years of people management and 5+ years of site or multi-store management experience.
• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Experience launching retail locations, directing store operations, managing large budgets, and using data and metrics to solve problems.
• Strong communication, active listening, sales, customer service, team development, and organizational skills.
• Ability to work on-site in a physical retail location, including variable shifts, weekends, and holidays.

Nice to have

• Home furnishings or consultative selling experience.
• Experience with Google Cloud G Suite, including Docs, Sheets, Slides, and Forms.
• Experience operating or quickly learning point-of-sale systems.

Culture & Benefits

• Work schedule considers work-life balance and employee scheduling preferences, subject to retail operating needs.
• Store hours are Monday–Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 7:00 PM.
• Shifts may include time before or after store hours and regularly include weekends and holidays.
• Medical, financial, and additional employee benefits may be provided.
• Work in a culture focused on customer obsession, trust, respect, continuous learning, collaboration, and accountability.