Executive IT Support Specialist (Microsoft 365)

Location: Tampa, Florida, United States; 100% onsite in-office presence five days per week, Monday through Friday

Salary: $4,387.02–$7,681.62 per month for salaried roles; bonus or incentive plan eligible.

Company

hirify.global is a Fortune 500 supplier serving commercial, residential, industrial, facilities, HVAC, waterworks, and related infrastructure markets, with approximately 36,000 associates across 1,700 locations.

What you will do

• Provide white-glove IT support for executives, senior leaders, and high-priority users.
• Support Windows and macOS devices, Microsoft 365, Teams, mobile devices, printers, docking stations, authentication, connectivity, and enterprise applications.
• Support conference rooms, Teams Rooms, cameras, microphones, speakers, displays, and other meeting equipment.
• Set up executive meetings, perform pre-meeting technology checks, and provide real-time meeting support.
• Manage ServiceNow tickets, documentation, assets, deployments, equipment replacements, and office technology projects.
• Coordinate with vendors and internal IT teams while independently managing priorities and providing after-hours support when required.

Requirements

• 3+ years of experience in IT support, desktop support, executive support, field support, or a related area.
• Experience supporting Microsoft Windows, Microsoft 365, Teams, end-user technology, video conferencing, and audio/video equipment.
• Strong troubleshooting skills across hardware, software, networking, and conference room technology.
• Strong customer service, communication, organization, and time-management skills.
• Ability to work independently with limited supervision and collaborate with a remote manager and distributed IT team.
• Ability to work onsite in the Tampa office five days per week and provide occasional evening, weekend, and after-hours support.

Nice to have

• Executive or VIP support experience.
• Experience with conference rooms, Teams Rooms, and collaboration technologies.
• Experience with ServiceNow, Intune, Entra ID/Azure AD, Active Directory, endpoint management, and technology vendors.
• CompTIA A+, Network+, Microsoft, or equivalent certifications.

Culture & Benefits

• Health, dental, and vision insurance.
• Paid time off, life insurance, and a 401(k) with company match.
• Mental health coverage, paid parental leave, and family-building benefits.
• Associate discounts and community involvement opportunities.
• Support for the mental, physical, and financial well-being of associates.