Consulting Director, Account Dedicated Team (Consumer Payments)

Location: Tokyo, Japan; hybrid with at least 3 days in the office

Company

hirify.global is a global payments technology company serving consumers, merchants, financial institutions, and government entities in more than 200 countries and territories.

What you will do

• Own the strategic direction and end-to-end impact of complex account-dedicated consulting engagements focused on consumer payments.
• Advise senior client executives and hirify.global leaders with insights, recommendations, and options for high-stakes decisions.
• Design and govern multi-workstream programs, including scope, deliverables, resources, dependencies, and success measures.
• Lead consulting teams, data scientists, hirify.global functions, regional and global teams, and external partners toward integrated client solutions.
• Translate client, hirify.global, and market data into practical recommendations and lead executive presentations, workshops, and steering committees.
• Develop follow-on opportunities, proposals, commercial cases, engagement economics, reusable methodologies, and thought leadership.

Requirements

• Full professional proficiency in Japanese and business-level English.
• Typically 12 or more years of experience in strategy consulting, management consulting, corporate strategy, or an equivalent client-facing leadership role.
• Experience leading multiple complex engagements or workstreams and managing priorities under ambiguity.
• Proven ability to build trusted senior-executive relationships, influence decisions, resolve conflicts, and manage challenging stakeholders.
• Strong structured problem-solving, analytical, commercial, communication, facilitation, negotiation, and presentation skills.
• Accountability for delivery quality, customer experience, scope control, implementation impact, and client-ready outputs.

Nice to have

• Experience in consumer payments, cards, retail banking, financial services, technology, or related ecosystems.
• Knowledge of consumer payment portfolio growth, customer lifecycle management, profitability transformation, or payment programs.
• Experience leading digital, data, technology-enabled, or implementation-heavy transformation programs.
• Formal project or program management certification.

Culture & Benefits

• Hybrid work arrangement with at least three office days per week; exact office expectations are confirmed by the Hiring Manager.
• Opportunity to work on hirify.global Japan's strategic initiatives and support the transformation toward a cashless society.
• Cross-functional collaboration across consulting, product, customer relationship management, data science, and regional and global teams.
• Focus on customer impact, technology innovation, learning, knowledge sharing, and developing others.