Sr. Lead OBT Implementation Manager (TravelTech)

Location: Remote - US

Total OTE: $185,000–$210,000 USD, including base salary and variable compensation; equity is also provided.

Company

hirify.global provides an AI-native travel platform for business travel, group travel, human agents, and AI agents, serving travel management companies and corporate travelers.

What you will do

• Lead TMC implementations from kickoff and discovery through go-live and 30-day stabilization, managing several activations in parallel.
• Configure TMC and corporate accounts, including travel policies, approval flows, traveler profiles, billing, Flex, content rules, and rate programs.
• Own GDS readiness across Sabre, Travelport, and Amadeus, including agency setup, PNR structure, queues, profile synchronization, and ticketing handoffs.
• Scope and deliver integrations with SSO, HRIS, expense, duty-of-care, reporting, business intelligence, and commission systems.
• Run UAT, triage defects with Product and hirify.globalering, make go/no-go decisions, and train agents, administrators, and travel managers.
• Build scalable implementation playbooks, migration runbooks, reusable training collateral, and product roadmap requirements.

Requirements

• 7+ years of experience in implementation, onboarding, or customer success, including experience with a TMC or travel technology company.
• Experience building implementation processes or functions, with management or mentoring experience.
• Hands-on GDS experience with at least one of Sabre, Travelport, or Amadeus; multi-GDS experience is advantageous.
• Experience administering or supporting an online booking tool such as Concur, Deem, Spotnana, or a similar platform.
• Strong written communication and the ability to create reusable implementation documentation and clear product briefs.
• Comfort using AI tools to document, diagnose, and scale implementation content while maintaining accuracy.

Nice to have

• Experience working inside a TMC and understanding account-manager and agent workflows.
• Experience with direct billing, central billing, or corporate card setup.
• Background in meetings and events or group travel.

Culture & Benefits

• Competitive base pay with variable compensation and equity for all employees.
• Remote and office-based work environments are supported through a hybrid-hub model.
• Benefits vary based on employment type and location.