Customer On-Site Manager (AI Hardware Manufacturing)

Location: On-site in the United States; Henderson, Nevada is listed, with the role also based in the San Jose/Milpitas area and potentially expanding to multiple regional locations

Salary: $40 per hour

Company

hirify.global provides workforce operations and staffing services for client production environments.

What you will do

• Own the relationship with client operations, manufacturing, and leadership teams.
• Manage service delivery across fill rate, attendance, retention, quality, and productivity.
• Forecast workforce needs and convert production plans into staffing, onboarding, and scheduling plans.
• Lead worker vetting, onboarding, training, coaching, and performance management on site.
• Ensure compliance with site protocols, including safety, quality, ESD handling, and cleanroom practices.
• Coordinate escalations, resolve operational issues, and identify account-growth opportunities.

Requirements

• Bachelor’s degree in business, operations management, supply chain/logistics, industrial engineering, or a related field.
• 10+ years of professional experience, including 3–4 years in on-site operations leadership, account management, or client-facing operations.
• Experience managing high-stakes relationships with senior or technical stakeholders.
• Strong analytical, reporting, KPI tracking, communication, and presentation skills; Excel or Google Sheets proficiency expected.
• Experience leading frontline teams and working in a manufacturing environment.
• Ability to work full time on site for 40+ hours per week in the United States.

Nice to have

• Experience in semiconductor, electronics, hardware, automotive, or advanced manufacturing.
• Familiarity with ESD, cleanroom, ISO, or Lean/Six Sigma practices.
• Background in staffing, workforce management, or operations consulting.
• Master’s degree, MBA, or similar qualification.
• Bilingual English/Spanish communication skills.

Culture & Benefits

• Work in a fast-moving, technically sophisticated production environment.
• Operate as the primary hirify.global representative at the client site.
• Set standards for accountability, safety, quality, and operational performance.
• Coordinate closely with client leadership, hirify.global Operations, Worker Support, and internal leadership.