Lead Customer Advocacy Manager, APJ

Location: Remote in Australia or Singapore

Company

hirify.global provides an intelligent orchestration platform for DevSecOps that helps organizations improve developer productivity, operational efficiency, security, compliance, and digital transformation.

What you will do

• Own the APJ customer story, reference, and proof library, including the associated pipeline.
• Build and maintain relationships with customer advocates and senior stakeholders.
• Identify and coordinate customer references, case studies, speaking opportunities, events, and thought leadership.
• Partner with sales, marketing, customer success, product, and global teams to amplify customer stories and support pipeline, expansion, and retention priorities.
• Define and report program measures, including advocacy participation, reference fulfillment, pipeline influence, and customer-story impact.
• Adapt advocacy programs and storytelling approaches across APJ markets, cultures, and time zones.

Requirements

• Experience delivering customer advocacy, customer marketing, customer reference, or customer story programs in enterprise technology or SaaS.
• Strong experience creating customer stories and proof, with advanced knowledge of the customer reference lifecycle.
• Experience coordinating across multiple markets and understanding APJ customer considerations.
• Strong cross-functional collaboration, communication, relationship-building, and executive engagement skills.
• Strong program management skills, including prioritization, coordination, and reliable delivery.
• Ability to work autonomously and asynchronously in a fully remote environment and report on program performance.

Culture & Benefits

• Fully remote work with collaboration across regional and global teams.
• Health, financial, and well-being benefits.
• Flexible paid time off and parental leave.
• Equity compensation and an employee stock purchase plan.
• Team member resource groups and a growth and development fund.
• AI is expected to be used as a core productivity multiplier in daily workflows.