Extended Case Management Intern (Spring 2027)

Location: Silver Spring, Maryland, United States; hybrid with required in-person work at the Silver Spring office and in the field

Company

hirify.global is a humanitarian nongovernmental organization supporting people affected by conflict and disaster through health, safety, education, economic well-being, and community programs.

What you will do

• Conduct check-in calls and messages with refugee, asylee, and humanitarian immigrant clients to identify unresolved service needs.
• Submit and follow up on referrals for English classes, health screenings, housing assistance, and other services.
• Help clients schedule appointments and navigate public benefit offices, medical offices, and community organizations.
• Assist with applications for Medicaid, childcare vouchers, Social Security cards, and other public benefits.
• Research community resources, track service provision through electronic data entry, and organize client documentation.
• Provide public transportation orientations in the field when needed.

Requirements

• Current undergraduate or graduate student, or less than 12 months out of school.
• Minimum commitment of 24 hours per week for at least four months, including at least 15 hours per week in person; three full working days per week are required.
• Proficiency with digital tools such as Microsoft Excel, Outlook, and Word, with the ability to learn new software.
• Strong verbal and written communication skills, organization, attention to detail, independence, and multitasking ability.
• Interest in public benefits, community resources, and working in a global environment.

Nice to have

• Driver’s license and access to a reliable, insured vehicle.
• Ability to build community resource networks.
• Fluency in Dari, Pashto, Haitian Creole, Spanish, or Ukrainian.

Culture & Benefits

• Unpaid internship with potential eligibility for a $15-per-day per diem reimbursement for food and travel.
• Experience in US refugee resettlement and knowledge of public benefits available to humanitarian immigrant families.
• Training in working with interpreters, supporting clients with limited English proficiency, and tracking resettlement services.
• In-person intern orientation is scheduled for January 25, 2027, from 9:15 AM to 3:30 PM.
• Background checks are required for selected applicants.

Hiring process

• Submit a resume, cover letter, and at least three references.
• Applications are due by January 4, 2027.