Senior Business Development Manager (Luxury)

Location: Paris, Île-de-France, France; Workplace: On-site

Company

hirify.global is a global customer experience company serving more than 200 luxury brands through data-driven retail performance, customer experience transformation, and operational execution.

What you will do

• Translate strategic growth priorities into business development plans for selected verticals, markets, and target accounts.
• Use an established luxury and premium-sector network to engage senior decision-makers and originate new opportunities.
• Build and manage a qualified new-business pipeline, converting priority prospects into clients.
• Lead the full commercial cycle, including prospecting, qualification, proposal development, tender responses, negotiation, and closing.
• Develop insight-driven proposals with appropriate pricing, margins, scope, and contractual alignment.
• Coordinate with Customer Success, regional leaders, Operations, and Practice Leads to deliver integrated solutions and structured client handovers.

Requirements

• Master's degree in Business, Marketing, Communications, or a related field.
• At least 8 years of experience in business development, strategic sales, account development, or consulting, ideally in an international environment.
• Deep knowledge of the luxury, retail, or premium-services ecosystem and an established network of senior decision-makers.
• Proven success originating opportunities, winning new logos, and closing high-value, multi-stakeholder deals.
• Strong experience with complex proposals, requests for proposal, competitive tenders, negotiation, pricing, margins, scope, and contracts.
• Fluency in French and English, written and spoken, is required.

Nice to have

• Additional language skills.

Culture & Benefits

• Work with a global customer experience organization serving luxury brands worldwide.
• Collaborate across Customer Development, Customer Success, Operations, Consulting, Customer Insights, Measurement, and Academy practices.
• Represent hirify.global at relevant industry events and senior client environments.
• Contribute market intelligence, relationships, and best practices to the wider team.