Commercial Payments Senior Inside Account Manager

Location: Remote, USA. The role is associated with Clanton, Alabama, United States of America.

Salary: $89,600–$149,300 annual (USD).

Company

M&T Bank operates a commercial banking business that includes Commercial Payments and Commercial Card services.

What you will do

• Manage proactive outreach to Commercial Card clients based on portfolio segmentation, growth potential, attrition risk, and business needs.
• Review account health, utilization trends, spend activity, and retention risks, coordinating action plans to protect revenue.
• Identify opportunities to increase Commercial Card spend, utilization, and overall client value.
• Promote relevant Commercial Payments products and solutions, support supplier enablement, and maintain a pipeline of optimization opportunities.
• Collaborate with Account Management, Sales, Relationship Management, Service, and Product teams on client and portfolio initiatives.
• Provide training and mentoring to junior Account Managers while following compliance and operational risk controls.

Requirements

• Must be eligible to work remotely in the USA.
• Bachelor’s degree and 5 years of Commercial Card, Merchant, or related product sales experience.
• Alternatively, 9 combined years of education and/or relevant Commercial Card, Merchant, or related product sales experience.
• Experience identifying client risks, growth opportunities, and portfolio optimization initiatives.
• Ability to work with cross-functional teams and follow company and regulatory compliance standards.

Nice to have

• Previous account management experience.

Culture & Benefits

• Remote-eligible work arrangement in the USA.
• Compensation is market-informed and varies according to knowledge, skills, experience, and location.
• Work supports belonging and reflects the M&T Bank brand.
• Responsibilities include maintaining internal controls and addressing audit or regulatory findings.