Director, Lumina Agentic Platform (AI)

Location: Hybrid in Richardson, Texas, US

Salary: USD 177,500–322,500 per year

Company

hirify.global provides software and platform capabilities for property and business workflows, including AI-powered agent experiences.

What you will do

• Lead Lumina Agentic Platform pods across roadmap execution, delivery predictability, engineering quality, release readiness, and production support.
• Coordinate product, AI Platform, QA/Eval, operations, support, Front Office, and engineering stakeholders.
• Manage priorities across reusable agent capabilities, platform backlogs, product dependencies, customer needs, release velocity, and support load.
• Drive shared capabilities for orchestration, runtime services, evaluation, monitoring, reporting, integrations, and agent workflow delivery.
• Establish operating rhythms for planning, quality reviews, launch readiness, production monitoring, escalations, and post-release learning.
• Coach engineers, technical leads, and pod leaders while communicating platform status, risks, trade-offs, and recommendations to senior leadership.

Requirements

• Experience leading product engineering, platform engineering, AI application, workflow automation, production engineering, or enterprise technology teams.
• Strong operating discipline across roadmap execution, release quality, support ownership, escalations, platform delivery, and cross-functional coordination.
• Ability to maintain delivery velocity, engineering quality, and production reliability while leading through ambiguity.
• Experience partnering with product, platform, QA/Eval, operations, support, customer-facing teams, and business stakeholders.
• Strong judgment regarding AI agent reliability, platform scalability, workflow quality, operational risk, support load, and escalation management.
• Excellent people leadership, including coaching, prioritization, execution management, hiring, stakeholder communication, and accountability setting.

Culture & Benefits

• Health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Professional development opportunities.
• Performance-based bonus eligibility depending on the position and applicable plan.