Sales Operations Lead (SaaS)

Location: Leamington Spa, United Kingdom; hybrid workplace

Company

hirify.global Software Group develops software for accountants, payroll bureaus, and businesses across the UK and Ireland, covering payroll, accounting, tax, and practice management.

What you will do

• Own pipeline reporting, forecasting, pipeline reviews, and revenue projections on weekly and monthly cadences.
• Manage deal validation and booking rules for new business, upsell, cross-sell, and renewals, including pricing, discounts, and non-standard terms.
• Build and maintain full-funnel reporting, sales performance dashboards, conversion metrics, sales velocity, and win/loss analysis.
• Partner with sales leadership on go-to-market processes, territory and account assignment, quota management, and funnel improvement.
• Administer sales-facing HubSpot processes, including pipeline stages, data quality standards, and workflow operations.
• Support commission reporting and collaborate on sales operations strategy, CRM changes, and commercial systems integration.

Requirements

• Proven HubSpot operations experience, ideally at enterprise scale.
• Strong reporting and data skills, including SQL, Power BI, or similar tools.
• Strong knowledge of sales operations, pipeline management, forecasting, deal validation, and reporting cadence.
• Data-driven commercial judgment and experience working across Sales, Finance, Marketing, and Customer Success.
• Experience training and upskilling colleagues in CRM usage.
• Experience working across CRM, CPQ, billing, and other commercial systems, with confidence using AI tools in daily work.

Nice to have

• Experience managing or mentoring junior sales operations colleagues.
• Exposure to CPQ or billing platforms such as DealHub or Maxio.
• Experience in a private-equity-backed or fast-scaling SaaS business.

Culture & Benefits

• Collaborative, human, high-trust, and high-expectation working environment.
• Flexibility supported by modern working practices.
• Autonomy and opportunities for professional and career growth.
• Strong focus on wellbeing and recognition of performance.
• Investment in AI and continued business growth.

Hiring process

• Application review followed by a screening call with the recruitment team.
• Psychometric testing and first- and second-stage interviews.
• Conditional offer, reference checks, and right-to-work checks before hiring.