Account Manager (SaaS)

Location: Remote working model based in Cairo, Egypt

Company

hirify.global provides information, analytics, and research solutions supporting science, healthcare, education, and clinical practice.

What you will do

• Manage the Research Intelligence portfolio across the Middle East and Africa.
• Own renewals, cross-sell, and upsell opportunities, including multi-year contracts.
• Coordinate with Sales, Finance, Legal, Customer Success, Product, and Operations to execute renewals.
• Review and negotiate contract terms while maintaining accurate records in CRM, Clari, Gong, and SalesCloud.
• Build customer relationships, promote the wider hirify.global Research Intelligence portfolio, and support regional marketing and consortium initiatives.
• Achieve quarterly and annual renewal and new-business targets.

Requirements

• 3+ years of experience in a commercial, sales, or renewal-focused role.
• Bachelor’s degree in Computer Science, Business Management, or a related field.
• Strong understanding of research solutions, contracts, and end-to-end sales operations.
• Experience managing complex renewals and strong communication, presentation, and stakeholder-management skills.
• Fluent English required.

Nice to have

• Experience selling SaaS solutions.
• Native or fluent Arabic.

Culture & Benefits

• Remote working model.
• Health insurance.
• Competitive bonus.
• 25 days of annual leave.
• Well-being initiatives, parental leave, and study leave.