National Client Manager (Insurance)

Location: Chicago, Illinois, USA, supporting the Chicago/Milwaukee team. Approved work locations may include field sales offices, Home Office, or Home Worker arrangements; applicable in-office, travel, and team-support expectations apply. The role includes site visits and frequent face-to-face customer meetings.

Company

hirify.global is a Fortune 500 provider of employee benefits and service solutions, serving more than 39 million people with approximately 10,000 employees worldwide.

What you will do

• Manage complex group, voluntary benefits, and integrated client accounts with 2,000 or more covered lives.
• Lead implementation and ongoing service delivery by coordinating Home Office, third-party, technology, and customer business teams.
• Develop customized account strategies, business plans, renewal preparation, and client engagement programs.
• Analyze claims, risk, underwriting data, return-to-work statistics, and health and productivity information to recommend actions.
• Drive employee benefit education, marketing, enrollment strategies, and administrative or enhanced service offerings.
• Identify growth opportunities, support retention and profitability goals, and participate in client site visits and renewal presentations.

Requirements

• Bachelor’s degree preferred.
• 5–7 years of employee benefits or insurance industry experience preferred.
• Strong consultative, relationship management, communication, presentation, negotiation, persuasion, and conflict management skills.
• Experience with critical thinking, data analysis, underwriting, risk concepts, strategic re-enrollment, and business planning.
• Ability to lead, delegate, coach, mentor, anticipate client needs, and influence brokers, consultants, partners, and customer stakeholders.
• Proper licensing and appointing must be obtained within 90 days of hire or promotion; ability to travel as needed is required.

Culture & Benefits

• Full-time employment with flexible work environments.
• Health, vision, dental, short-term disability, and long-term disability benefits.
• Generous paid time off, including paid volunteer time.
• 401(k) contributions, mental health support, tuition reimbursement, and student loan repayment options.
• Career advancement opportunities and an inclusion-focused workplace.