Commercial Payments Senior Account Manager

Location: Remote, USA; listed location: Clanton, Alabama, United States of America

Annual salary: $89,600.00–$149,300.00 USD

Company

M&T Bank operates a Commercial Payments business focused on Commercial Card portfolio growth, retention, and revenue generation.

What you will do

• Execute proactive outreach and account reviews to assess relationship health, utilization, spend activity, and attrition risk.
• Develop retention action plans, resolve client issues, and protect existing Commercial Card revenue.
• Identify opportunities to increase Commercial Card spend, utilization, supplier enablement, and overall client value.
• Promote relevant Commercial Payments products and solutions and maintain a pipeline of optimization opportunities.
• Generate qualified referrals to Commercial Card Sales, Treasury Management, Commercial Payments, and other bank partners.
• Provide training and mentoring to junior Account Managers while maintaining compliance and internal control standards.

Requirements

• Bachelor’s degree and 5 years of Commercial Card, Merchant, or related product sales experience.
• Alternatively, 9 years of combined education and/or relevant Commercial Card, Merchant, or related product sales experience.
• Must be eligible to work remotely in the USA.
• Ability to collaborate with Account Management, Sales, Relationship Management, Service, and Product teams.
• Ability to follow applicable compliance, operational risk, audit, and regulatory standards.

Nice to have

• Previous account management experience.

Culture & Benefits

• Full-time employment with a remote-eligible work arrangement in the USA.
• Work focused on protecting revenue, growing client value, and creating opportunities across the Commercial Payments portfolio.
• Collaboration across Sales, Relationship Management, Service, Product, Treasury Management, and other bank teams.
• Commitment to belonging and reflecting the M&T Bank brand.