Strategic Account Manager (Retail Technology)

Location: Remote with location flexibility; hybrid in-office attendance is required for candidates based in the Washington, D.C., Austin, Chicago, or New York City metropolitan regions. Travel of up to 20% is required.

Salary: $151,000–$180,000 U.S. base salary plus commissions, equity, and benefits.

Company

hirify.global provides a commerce platform that helps consumers earn cashback and enables brick-and-mortar businesses to acquire profitable customers through measurement, attribution, and incrementality technology.

What you will do

• Manage strategic fuel and convenience-store accounts from onboarding through long-term partnership development.
• Create account plans, customized presentations, performance reports, case studies, and white papers using account data.
• Improve retention through platform education and proactive identification of concerns and churn risks.
• Identify and close expansion opportunities, including additional sites, convenience-store launches, and long-term agreement conversions.
• Lead monthly account reviews and maintain account health across client organizations, including senior executive relationships.
• Collaborate with analytics, product, marketing, and operations to represent customer needs and improve business growth.

Requirements

• 7+ years of client-facing experience, including 4+ years of enterprise experience in technology or retail fuels.
• Bachelor’s degree.
• Strong public-speaking and client communication skills for formal and casual audiences.
• Proven experience exceeding goals and managing project timelines, communications, and report interpretation.
• Strong analytical skills with the ability to turn analysis into clear, compelling stories and talking points.
• Experience with sales technology tools such as Salesforce, Outreach, or Gong.

Culture & Benefits

• Medical, dental, and vision coverage starting on Day 1.
• Equity through ISOs and a 401(k) program.
• Family planning programs, paid parental leave, and wellness and mental health support.
• Unlimited PTO, paid federal holidays, and an annual week-long Winter Break.
• Flexible work environment, learning and development stipend, employee resource groups, and lunch reimbursement for in-office employees.