Executive Business Partner

Location: Remote, based in Colombia. Approximately 5–10% travel is expected for in-person customer and team connections.

Company

Twilio provides real-time business communications and data solutions that help companies and developers build customer experiences and applications.

What you will do

• Support executives within the Enterprise Technology organization as a trusted strategic and operational partner.
• Manage complex calendars, priorities, travel, expenses, meeting cadences, agendas, materials, decisions, and follow-up actions.
• Coordinate executive communications, presentations, operating reviews, leadership meetings, offsites, summits, and team gatherings.
• Track commitments, milestones, dependencies, risks, and deliverables across teams and initiatives.
• Gather and synthesize information, analyze surveys and operational inputs, and provide useful insights to executives.
• Improve workflows and operating practices while handling sensitive information with discretion and sound judgment.

Requirements

• 5+ years of experience supporting senior executives in a fast-paced, dynamic environment.
• Strong business acumen, organizational skills, attention to detail, independent judgment, and problem-solving ability.
• Experience managing complex executive calendars, cross-functional relationships, leadership meetings, summits, offsites, and team events.
• Strong written and verbal communication skills, including executive-ready communications and presentation materials.
• Experience with contract management, procurement, budget tracking, and general business workflows.
• Proficiency with Google Workspace and Zoom, plus experience using AI and automation tools to improve productivity and efficiency.

Nice to have

• Experience supporting Enterprise Technology, IT, Engineering, Operations, or similarly complex organizations.
• Experience coordinating Quarterly Business Reviews, planning cycles, leadership meetings, and organizational reviews.
• Executive or internal communications experience and experience tracking project or program deliverables.
• Bachelor’s degree or diploma in Business, Communications, Operations, or a related field, or equivalent practical experience.

Culture & Benefits

• Remote-first work environment with occasional in-person team gatherings, functional offsites, or customer meetings.
• Healthcare, retirement savings, generous time off, parental and wellness leave, and other location-dependent benefits.
• Culture focused on inclusion, initiative, problem-solving, volunteering, and positive community impact.

Hiring process

• Hiring decisions are made by Twilio employees, with AI used to help make the process more efficient.
• Formal interviews are part of the hiring process.