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Описание вакансии
Текст:
TL;DR
VIP Sales Manager (APAC) (Crypto/Institutional Sales): Building and expanding relationships with major institutional and VIP clients across the APAC market with an accent on customer acquisition, portfolio development, and high-value client service. Focus on analyzing client behavior, designing customer service processes, coordinating product feedback, and attracting clients through regional events.
Location: Malaysia, Singapore, or Taiwan. Remote-first, work-from-home arrangement; availability may vary depending on the role and team.
Company
Binance is a global blockchain ecosystem offering cryptocurrency trading, finance, payments, institutional services, education, and research products.
What you will do
- Acquire and develop trusted relationships with major global institutional and VIP clients.
- Expand existing customer relationships through sustained communication and understanding of client needs.
- Build key customer service processes and systems, define management rules, and track strategic client status.
- Analyze user behavior, identify hidden needs, and prepare key customer analysis reports.
- Coordinate with internal departments to deliver customer service solutions and provide product feedback.
- Attend and host regional events to attract new customers.
Requirements
- 3–5 years of experience in sales and client services within international banking, investments, FX sales, or a similar financial environment.
- Demonstrated customer acquisition or origination experience with clear sales KPIs.
- Experience using CRM tools and working autonomously within a sales team.
- Existing client portfolio including institutional clients, HNW individuals, proprietary trading firms, private bank customers, brokers, futures institutions, or commercial banks.
- Strong communication, relationship management, flexibility, sales skills, and the ability to work under pressure.
- Fluent English is required for coordination with overseas partners and stakeholders.
Nice to have
- Experience working with regional sales teams and attending or hosting customer acquisition events.
- Passion for cryptocurrency; prior crypto industry experience is advantageous.
- Additional language skills.
Culture & Benefits
- Remote-first, work-from-home arrangement, subject to the nature of the role and team.
- Global, user-centric organization with a flat structure and collaboration with international colleagues.
- Fast-paced, innovative, and results-driven environment with autonomy.
- Opportunities for career growth and continuous learning.
- Competitive salary and company benefits.
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