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14 дней назад

Maintenance Lead (Cybersecurity)

147 000 - 296 000$
Формат работы
onsite
Тип работы
fulltime
Грейд
senior/lead
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Maintenance Lead (Cybersecurity): Leading break/fix, preventive maintenance, incident resolution, and service delivery for mission-critical cybersecurity and intelligence systems with an accent on ITIL processes, ATO compliance, SLA performance, and 24/7/365 operations. Focus on coordinating Tier 1–4 support, maintaining system availability in accredited DoD environments, managing technical risk, and driving root-cause analysis and operational readiness.

Location: Sterling, Virginia, United States

Salary: $147,000–$296,000 per year

Company

hirify.global provides cyber, data operations, systems integration, intelligence mission support, and secure IT services for intelligence, defense, civil, and commercial customers.

What you will do

  • Lead maintenance activities across Tier 1–4 support entities for mission-critical cybersecurity, detection, automation, and infrastructure systems.
  • Oversee break/fix, preventive maintenance, corrective actions, incident escalation, and service restoration across 24/7/365 operations.
  • Monitor SLAs, OLAs, MTTR, MTBF, availability, system health, configuration records, and asset inventories.
  • Maintain operational availability and accreditation posture for systems operating under DoD and Intelligence Community requirements, including ATO environments.
  • Develop ITIL-aligned SOPs and improve incident, problem, change, automation, orchestration, and post-incident review processes.
  • Lead maintenance personnel, coordinate contractors, government stakeholders, vendors, and mission partners, and support crisis response and continuity planning.

Requirements

  • Bachelor’s or master’s degree in computer science, cybersecurity, engineering, information technology, or a related STEM field.
  • At least one relevant certification, such as CISSP, CISM, CCISO, GCDA, Security+ CE, CySA+, or an equivalent credential.
  • 10+ years of maintenance and operations experience with large-scale IT operations leadership, or equivalent experience leading programs of similar size and scope.
  • 5–8 years of experience in cybersecurity operations, SOC or incident response, detection engineering, automation maintenance, or Intelligence Community IT services operations.
  • Strong knowledge of IT service management, incident and problem management, SLA/OLA coordination, configuration management, and enterprise maintenance operations.
  • Experience with 24/7/365 mission-critical environments, cybersecurity platforms such as SIEM and SOAR, and ITSM tools including ServiceNow, Remedy, or Jira Service Management.

Nice to have

  • ITIL, COBIT, ISO 20000, CISSP, CISM, GIAC, Agile, or SAFe certifications.
  • Experience supporting SOCs, threat detection programs, cloud or hybrid infrastructure, DevOps/DevSecOps, or infrastructure-as-code maintenance.
  • Experience with classified programs at TS/SCI level, special access programs, military operations, or Intelligence Community technical leadership.

Culture & Benefits

  • Mission-focused work supporting national security and Intelligence Community objectives.
  • Leadership responsibility for high-performing maintenance teams and direct collaboration with senior government customers.
  • Medical, vision, and dental insurance, 401(k) plan, paid time off, holidays, and additional insurance coverage.
  • Performance-based incentives tied to operational performance and SLA achievement.

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