Account Director

Location: Hybrid, based in Cincinnati, United States; Louisville and comparable Midwest markets may be considered due to proximity for periodic in-person working sessions. Occasional travel to client sites and industry events is required.

Company

hirify.global is a digital marketing, branding, and website design agency building brands for B2B manufacturers, financial services firms, and executive thought leadership programs.

What you will do

• Own the health, profitability, and growth of active client accounts.
• Lead primary client relationships, run status meetings, set expectations, and address difficult conversations early.
• Manage engagements against scope and hour bands, identify potential overages, and protect account profitability.
• Brief and review work from strategists, designers, and producers while maintaining consistent quality standards.
• Identify opportunities to expand client relationships by turning projects into programs and retainers into deeper engagements.
• Oversee weekly production reviews with the project manager and keep project systems and client communication accurate.

Requirements

• Eight to twelve years of agency experience.
• At least three years leading a multi-client book of business.
• Experience managing senior client stakeholders, not only day-to-day contacts.
• Ability to stay calm under pressure, handle difficult conversations, make decisions independently, and maintain high standards.
• Ability to learn technical categories quickly; B2B or manufacturing experience is advantageous.
• Availability for hybrid work based in Cincinnati or periodic in-person sessions from Louisville or a comparable Midwest market.

Culture & Benefits

• Creative and strategic environment focused on pushing boundaries and producing high-impact work.
• Opportunity to work with sophisticated global manufacturers, financial services firms, and executive thought leadership programs.
• Periodic in-person working sessions, client-site visits, and industry events.
• Base compensation plus an annual performance bonus tied to client retention, account growth, and profitability.
• 401(k) plan and health stipend.