Visitor Experience & Events Coordinator

Location: Full-time onsite at the National Coast Guard Museum in New London, Connecticut, US, including evening and weekend events. No travel required.

Company

hirify.global provides professional services and supports the U.S. Coast Guard's National Coast Guard Museum project.

What you will do

• Plan and execute community, public, and military programs and events, including run-of-show documents, setup, and teardown.
• Lead onsite evening and weekend events while enforcing gallery protocols and ensuring visitor safety.
• Source and supervise event vendors, including caterers, audiovisual providers, florists, and rental companies.
• Balance daily visitor flow with scheduled events and maintain the master calendar.
• Collect and analyze visitor surveys and use feedback to improve the visitor experience.
• Train frontline guest-service staff.

Requirements

• Bachelor's degree in hospitality management, public relations, marketing, or a related field.
• At least 2 years of experience in event planning, hospitality, or museum front-of-house operations.
• Proficiency with Microsoft Office, event registration systems, and scheduling software.
• Ability to pass a federal Tier 1 Public Trust background investigation.
• Availability for full-time onsite work in New London, Connecticut, including evening and weekend events.

Nice to have

• Composure and strong customer service skills at high-profile, fast-paced events.
• Experience with senior military or government protocol.
• Experience planning event layouts in gallery settings.

Culture & Benefits

• Collaborative work environment with opportunities for internal promotion and professional development.
• Health, dental, and vision insurance.
• Short-term and long-term disability insurance and life insurance.
• 401(k) plan, holiday pay, and paid time off.
• Position is contingent upon contract award.