Visitor and Event Coordinator

Location: New London, Connecticut, United States; on-site

Company

hirify.global is a professional services provider supporting Defense and Civilian government agencies through business intelligence, acquisition and procurement, and related services.

What you will do

• Coordinate public programs, recurring activities, visitor experiences, and complex events involving internal and external stakeholders.
• Develop event schedules, run-of-show documents, layouts, and logistical plans.
• Manage physical event setup, transitions, teardown, visitor flow, crowd control, accessibility, safety, and facility requirements.
• Serve as the on-site point of contact for evening and weekend events and support frontline guest-service activities.
• Coordinate third-party vendors, event calendars, authorized costs, invoices, and cost-allocation documentation.
• Collect and analyze visitor feedback and turn findings into improvements to the guest experience.

Requirements

• Bachelor’s degree in Hospitality Management, Public Relations, Marketing, or a related field.
• Two to four years of experience in event planning, hospitality, or front-of-house museum operations.
• Proficiency with Microsoft Office, event registration systems, and scheduling software.
• Experience with visitor flow, crowd control, ADA accessibility, event vendors, safety regulations, fire codes, or occupancy restrictions.
• Strong customer service, organization, communication, and problem-solving skills, with the ability to remain composed in fast-paced public environments.
• Must be able to complete required Federal background and suitability screening and support evening and weekend events.

Nice to have

• Experience coordinating complex, multi-stakeholder events.
• Experience supporting senior-level, military, government, or protocol-sensitive events.
• Experience in a museum, cultural institution, public attraction, or similar environment.
• Strong attention to event layouts, physical setups, and presentation.

Culture & Benefits

• On-site work in a public-facing federal environment.
• Regular support for evening and weekend events.
• Work involving government partners, public programs, and visitor-facing operations.