Volunteer Program Manager (Museum)

Location: Full-time onsite at the National Coast Guard Museum in New London, Connecticut, US. Evening and weekend presence may be required for events and volunteer shifts; no travel is required.

Company

hirify.global provides contract-based professional services and supports the development of the National Coast Guard Museum volunteer program.

What you will do

• Build and lead volunteer and docent programs for museum galleries and events.
• Recruit and interview volunteers for docent, ambassador, education, and administrative roles.
• Coordinate required vetting paperwork with the Coast Guard.
• Train volunteers on museum history, mission, visitor service, and emergency procedures.
• Create shift calendars, cover peak hours and events, and track volunteer hours.
• Run appreciation events, milestone awards, and volunteer newsletters.

Requirements

• Bachelor's degree in human resources, a social science, communications, or museum studies.
• At least 2 years of experience in volunteer management, community outreach, or program coordination.
• Experience with volunteer-management databases.
• Understanding of volunteer and employee labor rules.
• Ability to pass a federal Tier 1 Public Trust background investigation.

Nice to have

• Certified in Volunteer Administration (CVA).
• Nonprofit or cultural-institution experience.
• Experience leading large orientations and representing a museum externally.
• Experience managing diverse personalities and designing recognition programs.

Culture & Benefits

• Collaborative work environment with opportunities for internal promotion.
• Professional development and recognition programs.
• Health, dental, vision, life, and short- and long-term disability insurance.
• 401(k) plan, holiday pay, and paid time off.