Renewals Manager (SaaS)

Location: Remote Ireland

Company

hirify.global provides an intelligent orchestration platform for DevSecOps that helps organizations improve developer productivity, operational efficiency, security, compliance, and digital transformation.

What you will do

• Manage an assigned portfolio of customer subscription renewals and drive them to on-time closure.
• Hold consultative conversations with customers to understand product usage, future plans, unmet needs, and potential expansion opportunities.
• Prepare accurate renewal quotes, order forms, and related documentation, including structures for additional seats, tiers, or modules.
• Analyze usage trends, contract terms, pricing, and churn risks, escalating unusual situations and helping mitigate identified risks.
• Collaborate with Sales, Customer Success, Finance, and Legal to resolve blockers, support forecasting, and maintain renewal momentum.
• Maintain accurate CRM and renewal-system records while contributing to team goals and process improvements.

Requirements

• Ability to execute basic renewal processes independently and handle exposure to multi-year deals, upsell-attached renewals, and non-standard terms.
• Strong attention to detail and organizational skills when managing multiple renewals simultaneously.
• Clear written and verbal communication skills, with the ability to explain moderately complex renewal terms and issues.
• Ability to follow defined processes, identify exceptions, and escalate appropriately.
• Collaborative mindset, ownership, growth mindset, and openness to feedback and coaching.
• Ability to travel for training, team offsites, customer meetings, and other events.

Culture & Benefits

• All-remote, asynchronous work environment with remote work best practices.
• Flexible paid time off and parental leave.
• Equity compensation and an employee stock purchase plan.
• Growth and Development Fund.
• Team Member Resource Groups and home-office support.
• High-performance culture focused on collaboration, continuous knowledge exchange, and using AI as a productivity multiplier.