Workplace Experience Support Supervisor

Location: New York, United States; onsite five days per week, Monday–Friday

Salary: $66,100–$110,000 annually, plus eligibility for a discretionary performance-based bonus.

Company

hirify.global provides professional services to middle-market clients globally.

What you will do

• Supervise the workplace experience support, facilities, hospitality, and office operations team for the assigned location.
• Oversee daily office operations, including visitor management, reception, safety, hospitality, facilities, equipment, supplies, and building services.
• Coordinate workplace projects, events, meetings, schedules, resources, vendors, contractors, and operational deliverables.
• Provide guidance, training, performance feedback, workflow management, and development support to team members.
• Serve as an escalation point for internal service requests and advise office leadership on operational best practices.
• Identify process improvements and support automation, reporting, data analysis, risk management, and consistent service delivery.

Requirements

• Associate degree or at least two years of experience in a related field.
• At least four years of relevant experience; six or more years is preferred, including increasing responsibility.
• Experience managing multiple low- to moderate-risk projects and interacting with multiple levels of leadership.
• Advanced Microsoft Office skills, strong communication, grammar, proofreading, presentation, organization, prioritization, and time-management abilities.
• Ability to supervise, train, motivate, and retain a team while managing workflow and changing priorities.
• Ability to work onsite five days per week, stand for extended periods, and lift up to 40 pounds.

Nice to have

• Bachelor’s degree.
• Experience with project management tools.
• Prior supervisory experience.
• Six or more years of relevant experience.

Culture & Benefits

• Competitive compensation and benefits package.
• Discretionary bonus based on firm and individual performance.
• Inclusive workplace focused on employee engagement, development, and retention.
• Schedule flexibility while maintaining client service responsibilities.
• Equal opportunity employment and reasonable accommodation for applicants with disabilities.