Legal Operations Manager (AI)

Location: Toronto, Canada; hybrid work with three days per week required at the Toronto office

Salary: CAD 100,000–120,000 annual base salary, plus discretionary bonus and/or commission

Company

SaaS company developing technology for accounting and financial reporting, with a global customer base and international teams.

What you will do

• Administer and improve CLM, e-signature, matter management, and other legal technology systems.
• Design workflows for contract intake, review routing, approvals, escalations, templates, playbooks, and self-service tools.
• Manage outside counsel and legal vendors, including relationships, budgets, rates, spend tracking, and invoice reviews.
• Maintain legal budgets, corporate records, statutory filings, compliance activities, and responses to UBO and KYC requests.
• Build legal reporting, dashboards, metrics, knowledge bases, training materials, and onboarding resources.
• Lead process improvements, legal technology implementations, and appropriate uses of AI.

Requirements

• Bachelor’s degree in business, legal studies, or a related field; a law degree is not required.
• 3–7 years of experience in legal operations, paralegal work, or a similar operational role, preferably in-house or in law firm operations.
• Hands-on experience with CLM, e-signature, legal technology, and AI tools.
• Strong project management skills and the ability to prioritize multiple initiatives independently.
• Experience managing budgets, vendors, outside counsel spend, and invoicing.
• Strong communication, discretion, judgment, and ability to handle confidential information.

Nice to have

• Paralegal diploma or equivalent experience.
• Experience building a legal operations function from the ground up.
• Exposure to Power BI, Tableau, or similar data analytics and business intelligence tools.

Culture & Benefits

• Collaborative and inclusive environment with emphasis on knowledge sharing.
• Flexible work options and remote opportunities alongside the required hybrid arrangement.
• Generous time-off policies, health insurance, and retirement plans.
• Performance bonuses, recognition programs, and career growth opportunities.
• International projects and collaboration with a diverse global team.