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Описание вакансии
Текст:
TL;DR
Private Markets Account Manager (AI Legal SaaS): Managing high-touch client relationships for private equity and private markets firms using an AI-native legal workspace with an accent on post-sale engagement, cross-regional coordination, and customer value. Focus on identifying product opportunities, resolving account risks, and building repeatable approaches for complex client relationships.
Location: London, United Kingdom; On-site
Company
Legora develops an AI-native workspace that helps legal professionals analyse documents and manage end-to-end legal workflows.
What you will do
- Build trusted relationships with senior stakeholders at private equity and other private markets firms.
- Act as a dedicated post-sale contact and coordinate with regional engagement teams.
- Identify ways to expand Legora's value across clients, portfolios, advisers, and wider networks.
- Share client feedback and requirements with Product to influence private-markets solutions.
- Partner with Sales, Customer Success, Legal Engineering, and Deal Desk from contract through renewal.
- Maintain account plans, notes, and forecasts while developing repeatable client-service best practices.
Requirements
- Experience in account management, customer success, or partnerships.
- Experience in or familiarity with B2B SaaS.
- Familiarity with private equity, private markets, or legal services.
- Structured thinking and the ability to bring order to complex relationships.
- Credibility with senior stakeholders at investment firms and law firms.
Culture & Benefits
- Ownership is valued over titles, with a focus on outcomes.
- High standards and direct, ego-free feedback.
- Collaborative growth with colleagues and customers.
- Inclusive, equal-opportunity workplace.
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