Onboarding Manager (Software Supply Chain)

Location: Must be based in the UK or Ireland and have the right to work independently without requiring sponsorship. Remote-first role with regular travel for team meetings, events, and customer engagements; hirify.global is headquartered in Belfast, Northern Ireland.

Company

hirify.global provides a managed artifact management platform for controlling, securing, and distributing software supply chain components at enterprise scale.

What you will do

• Own end-to-end onboarding and rollout for new enterprise customers.
• Define and document technical architectures aligned with customer software supply chain and security requirements.
• Coordinate customer and internal teams, project deliverables, timelines, and deployment roadmaps.
• Lead communication with platform engineering, DevOps, security, product, engineering, support, and customer success stakeholders.
• Monitor risks, troubleshoot deployment issues, and minimize disruption during implementation.
• Build trusted advisor relationships and translate customer feedback into product improvements.

Requirements

• Experience in customer success, solutions architecture, or technical account management focused on enterprise onboarding.
• Strong project management experience across large-scale deployments in complex enterprise environments.
• Extensive experience with cloud-based platforms, DevOps tools, and enterprise software rollouts.
• Deep understanding of software products, system architecture, and technical discussions.
• Excellent communication, proactive problem-solving, adaptability, and attention to detail.
• Must be based in the UK or Ireland, have independent work authorization without sponsorship, and be willing to travel.

Culture & Benefits

• Remote-first working environment with access to a fully equipped Belfast office.
• Competitive compensation package including pre-IPO equity.
• Private healthcare, health and wellbeing benefits, generous annual leave, and flexible family-friendly policies.
• Professional development budgets for equipment, training, books, conferences, travel, and certifications.
• Regular team meetings, company off-sites in Belfast, events, and customer travel.