Senior Software Engineer (AI)

TL;DR

Senior Software Engineer (AI): Designing, developing, and operating business-critical AI features for a customer communications platform with an accent on LLMs, RAG, and NLP-powered tools. Focus on building chatbots, virtual assistants, and optimizing model performance to enhance customer experience.

Location: Hybrid (San Francisco, USA)

Salary: $180,000 - $220,000 per year

Company

hirify.global is a unicorn AI-powered customer communications platform redefining how businesses use voice, SMS, and WhatsApp.

What you will do

• Design, develop, and deploy business-critical AI features including chatbots and virtual assistants.
• Use and fine-tune LLMs to meet specific business needs and domains.
• Collaborate on requirements analysis to create technical and business solutions for customers.
• Ensure high code quality through regular refactoring, testing, and performance optimization.
• Participate in an on-call rotation to maintain system uptime and reliability.

Requirements

• Strong knowledge of LLMs and hands-on experience with prompting and model integration is a must.
• Experience with AI frameworks like LangChain, LlamaIndex, or AutoGen and architectures such as RAG and vector databases.
• 5+ years of backend development experience in Python, TypeScript/Node.js, or Java.
• Strong focus on security, scalability, and availability.
• Must be based in or able to work from the San Francisco office (Hybrid).

Nice to have

• Full-stack development experience.
• Experience deploying and managing services within AWS production environments.

Culture & Benefits

• 100% covered medical, dental, and vision insurance.
• 401k plan with company matching.
• Unlimited PTO to support work-life balance.
• Wellness, commuter, and childcare reimbursements.
• Generous parental leave policy.